xgame is still OOC. The question you're asking is IC in nature. This isn't the type of question that Game Help would be able to help you with. You'll have to look around and find out in-character or ask somebody. SIC is the most immediate resource for asking questions IC but if you're avoiding it for whatever reason you'll have to find an in-game alternative.
You can type @xlisten game-help to connect to Game-Help, however, should you need to use it.
You must've already figured this out but you need to find the right person to give it to.
Also, use the in-game help that is available. IC you can use the signal as Euclid mentioned.
OOC, xgame (game-help) is more for game commands and such but we try to help you how we can there though we can't give IC stuff away.
Doing things and asking about things IC'ly will help generate some RP.
Also, if you use the SIC signal, you're more likely to get some advice (good and bad and even snarky sometimes) faster than talking to an NPC. GM's get busy (and need sleep too).