At around 10AM this morning EST, they sent out a message to the effect that UE wasn't currently accumulating on active players, and that they were working on this as much as they could... I believe they mentioned something about wizards...
As of 10/29/2019 at roughly 1AM EST, this is currently still in effect.
This thread is being made as an easy linking as I imagine that if it's not fixed by tomorrow a lot of people will be asking.
When this issue is fixed please delete this thread staff.